COVID-19 response and updates

Update August 18, 2020

OAC Outdoors!

We are extremely excited to offer outdoor fitness classes beginning Monday, August 24th!

Please review the details below on how to reserve your class, as well as all requirements and guidelines that will need to be adhered to.

Please ensure you have completed the COVID-19 waiver prior to your first visit.

Classes for the week of August 24th

Monday 8-24
8:30am Cycle with Celine
9:45am Yoga with Celine
11:00am AquaFit with Carrie

Tuesday 8-25
8:30am Bootcamp with James
5:30pm Yoga with Celine

Wednesday 8-26
9:30am Cardio Cut with Celine
4:15pm Aqua with Carrie

Thursday 8-27
8:30am HITT with Carrie
5:30pm Group Strength with James

Friday 8-28 8:30am
Mind Body with Celine
9:45am Cardio Cut with Celine

Saturday 8-29
8:30am HITT with Carrie
9:45am Group Strength with Carrie


Reservation Guidelines
- Reservations must be made online and will be open 3 days in advance of class
- 1 reservation per day, per member
- Walk-ins will not be permitted in this first phase

Fees
- $10 per class, per member
- Fees will be assessed when the class is booked and will be processed via credit card
- You will need to have a credit card to book and can enter this through the manage payment methods under account settings or will be prompted to enter payment when booking
- You must cancel your reservation at least 4 hours prior to your class time to be issued a refund
- No shows or cancellations less then 4 hours from the class time will be charged in full

Guidelines
- You must be at least 18 years old to participate in this first phase
- No guests will be allowed and you must be active on the membership at this time
- Bring your own towel, water and sunscreen!
- Mats and equipment will be provided and sanitized after use
- No outside mats or equipment at this time
- Restrooms are only available for emergency purposes
- Come ready for class! There will be no area to change
- A hand washing station will be available

PPE & Physical Distancing
- Members MUST wear masks at all times - this includes checking-in, walking to your space in class or in the event you need to use the restroom
- Members are encouraged to wear masks to the extent possible when actively working out
- Classes are designed to have a minimum of eight to ten feet of space per member
- If you are sick, experiencing COVID-19 symptoms or have been in contact with someone who has been diagnosed with COVID-19, please do not participate
- Please self-check before you come to the Club and do not come if you have a temperature of 100.4 or higher, shortness of breath or difficulty breathing, or a cough.

Checking-in
- Members will check-in according to where their designated class is being held
- AquaFit and Cycle class will be held on the pool deck; the health check station/check-in will take place by lining up at the top of the ramp in the handicap parking area
- All other classes, unless noted, will take place in the parking lot in the front of the Club
- The health check station/check-in will take place on the front steps of the Club
- Members will be required to have their temperature checked and answer symptom related questions
- Staff will confirm your reservation and that you have a waiver on file
- Once checked in, members will be instructed on any equipment needs and will be free to choose a spot in class
- Parking lot classes will have tents to provide shade, but please bring sunscreen and WATER

When your class comes to end
- Please take any equipment to the Drop Zone towards the front of the Club
- Staff will sanitize all equipment before the next use
- Please do not congregate or remain in the class area once class has ended

How to reserve a class
- Log into the member portal via 'member login' of the top right of the home page or directly here
- Select the 'classes' section from your dashboard
- Select the class you would like to reserve
- You will receive a confirmation email once booked
- You may wait list yourself if a class is full
- Should you wait list yourself, you are agreeing to pay the fee if the space opens up, as you will be automatically enrolled up to 2 hours before the start time if the slot opens and charged accordingly
- Ensure you have reviewed and signed the COVID-19 waiver before your 1st visit

We will assess how this is working and make adjustments as needed.

At this time the weekly class schedule will be released the Thursday prior!

*Please note that the parking lot will be CLOSED to through traffic due to the set-up of OAC Outdoors. Parking will be available from either entrance, but you will not be able to drive through the lot.
Updates to the pool to follow!

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Update July 24, 2020

Welcoming you back to the pool!

We are authorized through the current Contra Costa County Health Order to open for outdoor swimming! We will be offering 45 minute lap swimming reservations beginning Tuesday, July 28th!

Please review the details below on how to reserve your time, as well as all requirements and guidelines that will need to be adhered to.

Please ensure you have completed the COVID-19 waiver prior to your first visit.

Lap Swimming Days and times
Tuesday & Thursday 8:00am - 6:45pm
Wednesday, Friday & Saturday 6:00am - 3:45pm


Reservation Guidelines
- Reservations must be made online and will be open 3 days in advance, beginning Saturday, July 25th
- 45 minute reservations will be available, beginning on the hour
- 1 reservation per day, per member
- Walk-ins will not be permitted in this first phase

How to make a reservation
- Log into the member portal via 'member login' at Oakwoodathleticclub.com or directly here

- Select the 'classes' section from your dashboard
- Select the time you would like to reserve
- You will receive a confirmation email once booked
- You may wait list yourself for a time slot that is full
- Should you wait list yourself, you are agreeing to pay the fee if the space opens up, as you will be automatically enrolled up to 4 hours before the start time if the slot opens and charged accordingly
- Ensure you have reviewed and signed the COVID-19 waiver before your 1st visit

Fees
- No charge for swimming in July!
- $10 per swim beginning August 1st
- Beginning August 1st swim fees will be assessed when the reservation is booked and will be processed via credit card
- You will need to have a credit card to book and can enter this through the manage payment methods under account settings or will be prompted to enter payment when booking
- You must cancel your reservation at least 4 hours prior to your reservation time to be issued a refund
- No shows or cancellations less then 4 hours from the reservation time will be charged in full

Guidelines
- You must be at least 18 years old to participate in this first phase
- No guests will be allowed and you must be active on the membership at this time
- 1 member per lane for lap swimming or water walking, no household sharing or rec swim at this time
- Only the lap pool will be open in this initial phase
- Bring your own towel and water
- Kickboards and pull buoys will be available and sanitized between use
- Locker rooms are NOT available for changing or showers
- Junior locker room restrooms are available for emergency situations
- Please come ready to swim! There will be no area to change into or out of swim attire
- The water fountain is not available

PPE & Physical Distancing
- Members MUST wear masks at all times outside of the pool itself - this includes checking-in, walking on the pool deck or in the event you need to use the restroom
- Members MAY NOT congregate, lounge, or remain on the pool deck and must be respectful of the physical distancing requirements for everyone
- A staff member will be on the pool deck to monitor this and remind members of all policies
- Lifeguards will not be present at all times
- Members are asked to swim down the middle of the lane, this helps ensure 6 feet of distance from the swimmer next to you
- If you are sick, experiencing COVID-19 symptoms or have been in contact with someone who has been diagnosed with COVID-19, please do not come to the Club's pool facility
- Please self-check before you come to the Club and do not come if you have a temperature of 100.4 or higher, shortness of breath or difficulty breathing, or a cough.

Checking-in
- Members will check-in at the Health Check Station at the pool doors that exit into the handicap parking area.
- Members will exit through these same doors
- Members will be required to have their temperature checked and answer symptom related questions
- As your check-in time approaches, line up on the marked lines on the sidewalk adjacent to the pool entry/exit ramp
- Wait to be called to the entrance by staff, you will be called one-by-one to come down the ramp
- Staff will confirm your reservation and that you have a waiver on file
- Members will be able to select their lane on a first come, first serve basis

When your reservation time comes to end
- Staff will do their best to alert members 5 minutes before the end of their time, without disrupting their swim
- When staff alert you to the end of your time, please exit the pool and replace your mask
- Members are asked to dry off and exit through the emergency exit door
- Staff will disinfect and clean any area needed

We will assess how this is working and make adjustments as needed.
We look forward to seeing you at the pool!
And don't forget to join us for OAC Live everyday at 11am on YouTube Live.

As a reminder the new OAC App is both a desktop/tablet, web based platform AND a phone app. Make sure you register on the full web based platform first, then download and log-in to the app. Enjoy! 

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Update July 18, 2020

Dear Oakwood Members,

With the recent spike in COVID-19 cases, Contra Costa County, along with much of California, has taken a step back in its reopening plans.

We wish we had better news -- but please know that we remain ready to open when we get the go-ahead from the County. We wanted to assure you that until we have a more concrete time frame we will not be charging dues. Once we have a new timeline for reopening we will update members as to how we will move forward.

We are closely monitoring all State and County announcements, as well as any changes to our industry guidelines. While we are continuing to anticipate how we will reopen, such guidelines are subject to change and we will communicate any changes to our anticipated operations as quickly as possible.

In the meantime, we are excited to launch our NEW App! You may have already seen the invitation come your way via email. This is a members only app and site, so please ensure you register through the link provided in the invite before you download the app. This is both an app and desktop platform! This more robust app does take the place of our prior app. It will still provide our group class schedule, but will also have @ home workouts, a community board to get Club updates, Club challenges, and much more! Please let us know if you did not receive an invite and we can help!

In addition, we are launching 11am LIVE classes, Monday - Friday via YouTube Live! You can find a link to these classes in the new App or by going to our YouTube Channel. This will begin Monday, July 20th!

Mondays 11am Cardio with Celine
Tuesdays 11am Bootcamp with James
Wednesday 11am Strength with Celine
Thursday 11am Cardio & Core HITT with James
Friday 11am Stretch/Yoga with Celine

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Update June 29, 2020

I am sad to relay the message that our planned re-opening date has been delayed by Contra Costa County. At this time no estimated date has been given, but we are awaiting any updates regarding the timeline from the County. While we were excited to welcome you back on July 1st, we recognize that the health and safety of our community is of the utmost importance.

But, we are ready when we get the go ahead! Further details on re-opening dates and operations will be provided when we have more information. 

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Update June 12, 2020

An update on Membership Dues

We appreciate your patience during these uncertain times. Upon the exciting news of a potential July 1st opening, per Contra Costa County, we want to let you know that we will NOT be billing for the month of July, regardless of opening the Club.

Since the Club closed in mid-March, we have continually assessed the best way to support our membership given the closure has been significantly longer than anticipated. In lieu of crediting partial month dues for March and then charging dues for July, we are giving everyone the month of July FREE. We understand that many of you may not be ready to come back and we want to give you the month to further evaluate your membership needs. Come back and enjoy the Club and see what we have implemented to keep our staff and members safe.

Per state and county guidelines, the Club’s programming and services will be limited. We are working to ensure we can meet these guidelines and will have more information out soon. We sincerely appreciate your patience and support as we re-open the Club.

• No dues will be assessed for the month of July
• Annual Memberships will be extended 4 months from your current expiration date
• Memberships may be put on Inactive at no charge until October 31st. The $25 fee will resume November 1st
• Dues will resume billing per usual on August 1st

Changes to memberships will be accepted beginning July 1st. You are welcome to call or email with questions at any time. Membership Representatives will be available beginning July 1st to speak in person at the Club.

We will have further details out regarding specific Club operations soon.

We are looking forward to welcoming you back!
 

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Update May 27, 2020

REOPENING FAQ

We hope this finds you and your family well and finding ways to stay active! Below are some of the more common questions we have been asked. This is what we currently know and is subject to change based on the reopening guidelines once provided. I can assure you that once we have confirmed guidelines, we will have detailed information available prior to opening the Club.

When will the Club open?
We are following State and County announcements closely. Gyms are part of Phase 3 in California’s reopening plan. As of now, California is in full Phase 2 and Contra Costa County in is the early stages of Phase 2. We are hopeful of a June reopening and will keep all members appraised as we learn more about the County’s stages and advancement into Phase 3.

What will checking into the Club look like?
We are anticipating limits on the number of people in the Club at any one time. In order to ensure we meet this requirement we may require members reserve a time for working out. This will work much like signing up for a TRX class. Once we have a better understanding of this potential guideline, we will provide detailed information. We have placed markers on the floor to ensure members are appropriately spaced when waiting to check in, both inside and outside the Club. We will ask that members have a barcode to check-in, in which they will scan themselves. Front Desk staff will welcome you behind a clear divider.

Members may be required to be proceed through a health check station prior to entering the Club for any symptoms of COVID-19 or a temperature of 100.4 or higher. In this case members will be not be able to access the Club. Members will be encouraged to self-check at home and stay home if they are sick.

What will be available within the Club?
The State, nor our County have released guidelines for gyms. However, we are closely following guidelines provided in other states and are anticipating some of the following:
• Fitness equipment
To ensure physical distancing, some cardio and strength equipment will be in a daily usage rotation. Essentially, some equipment will be placed out of order each day. We are relocating equipment to other areas of the facility to increase distancing as well. Workout spaces for weights, functional training, and stretching will be marked.
• Pool
We are hopeful for the pool opening and allowing for lap swimming. Lane reservations may required and more information will be provided. The Junior Pool will not reopen in this initial phase.
• Group Classes
If we are able to host group classes, we will do so on a modified schedule and with a limited number of participants. Classes will require reservations to ensure ample spacing.
Outside Classes - We are also looking at offering some classes outside.
• Hot tubs, Steam Room and Saunas
The indoor and outdoor hot tubs, steam rooms and dry saunas will not reopen in this initial phase as we cannot effectively distance in these spaces.
• Locker rooms
Full locker room access will be available if we are permitted under the guidelines. However, lounges and communal amenities will not be accessible. Amenities, such as razors and q-tips can be provided upon request. Ensuring proper distancing among the lockers is challenging and the majority of lockers will not be available. We will ask members to only use showers and lockers if needed during this initial phase.

Will I be required to wear a mask when in the Club?
We will follow all County guidelines regarding when and wear masks are required and keep members appraised on the expectations. All staff will be required to wear masks in the Club.

How will the Club continue to keep equipment and spaces disinfected?
We have enhanced our cleaning protocol above and beyond what was in place early this year. We have reduced non-essential touch points within the Club and devised a system to ensure staff are cleaning equipment between use, in addition to members being asked to clean before and after. More information will be provided prior to reopening regarding these specific steps.

Will members be expected to adhere to physical distancing guidelines?
Yes, members will be asked to adhere to all guidelines set forth, including distancing guidelines. We understand there will be strong desire to socialize and catch-up with your fellow members, but we ask that you maintain at least 6 feet between those not in your household. Staff will remind members that we notice encroaching on another’s space. We recognize that members will have a different comfort level with this, but will ask that all members adhere to distancing and be respectful to staff if reminded to space appropriately.

We realize this does not cover everything and will continue to update these questions and answers as best we can. We will be providing several avenues (videos, emails, FAQs and social media) for members to understand how the Club will reopen once the guidelines are announced. We are working hard to ensure we can welcome members back safely and we are excited about seeing you soon!
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Update May 1, 2020

Oakwood remains temporarily closed under the extended Shelter in Place guidelines. We know this is a very difficult time for our members and their families, and that your workout regime is vital to your physical and mental well being. We are actively pursuing plans so we are ready to safely welcome you back as soon as we are given the go ahead.

We are developing new protocols as State and County Guidelines continue to evolve. These may include temperature screening for members and staff. At this point, we expect staff to wear masks, with gloves required for certain positions. In addition, we are already enhancing our disinfecting procedures throughout the Club.

We are also considering a variety of social distancing plans and feel lucky that Oakwood’s large facility promotes flexible use space.

Expect to receive more information, including finalized protocols and plans, as we move closer to re-opening day.

Please be assured that membership charges are on pause until we re-open. Looking ahead, no dues or other member charges will be assessed any earlier than July 1st, even if we are allowed to open the Club before that time. Annual dues will be adjusted once we re-open.

We also want to assure you that we are continuing to pay staff during this time.

We continue to wish you and your families all the best in staying safe and healthy. We are looking forward to the safe return of our Oakwood community.

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April 1, 2020

In these uncertain times, we would like to keep you updated on your Oakwood membership.

We have had many calls and emails regarding requests to change or cancel memberships.

Until we are fully operational, we have suspended all processing of paperwork and billing procedures.

This includes:
Changes to your account.
Cancellation requests.
Freeze requests.
Any other miscellaneous changes.

We would also like to reassure you that you will not be billed for any membership dues, active or inactive, until we open for business. Once open, your March dues will be adjusted accordingly.

Thank you all for your patience and concern. We appreciate and value you as part of our club community and can’t wait to see you all back healthy and safe.

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March 17, 2020

Once again, thank you for your patience in this very difficult time. As you know, we were mandated to close the Club last night, effective March 17, 2020.

Due to this closure caused by the COVID-19 virus, we are suspending your dues. We will freeze all memberships temporarily and no payments will be processed at this time until further notice.

Your April billing will be delayed and evaluated when business resumes. There will be no automatic debit occurring in April.

For those that have paid annually, please know that your Annual will be extended for the length of our closure.

For those members on automatic debit through your personal bank, please make sure to delay payment.

Since our closure was effective March 17th, your March dues will be adjusted when we re-open.

All locker rental dues will also be suspended.

As we navigate the challenges ahead, please know we will keep you informed.

Again, thank you for your patience and loyalty during this unusual time.  

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March 16, 2020

Thank you for all your support through these last few weeks. Because of your support and vigilance, we have successfully navigated through this unique time posed by the Coronavirus. We have no staff or members testing positive for Covid-19.

The safety of our Members and Staff is our top priority. We continue to make decisions with the health and well-being of our members and staff in mind. Having closely monitored the Coronavirus these last few weeks and making adjustments where necessary, we now must take action to comply with the Contra Costa Health Services Order, dated March 16, 2020. To that end, we are closing the Club effective 11pm Monday, March 16, 2020, until further notice.

Given that the Coronavirus is complex and evolving, it is our intention to re-open as soon as deemed appropriate by Contra Costa Health Services.

Thank you for all your support and we look forward to welcoming you back!

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March 13,2020

As we navigate the rapidly developing changes and recommendations from the CDC and Contra Costa County Health Department, we are modifying our Group Exercise class policies to limit class size to 20 participants per class.

Per the County Health Department’s recommendations on social distancing, limiting the number of participants will allow for ample spacing in classes.

This will begin Saturday, March 14, 2020 until further notice.

To sign-up for classes please ask for a number upon check-in at the Front Desk.

Please check the online Group Exercise schedule and App for last minute changes to classes. Download the Oakwood Athletic Club app Androids and iphones in the App Store

We appreciate your patience and understanding as we work to ensure the health and well-being of our members and staff.

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March 12, 2020

As the COVID-19 community impact continues to evolve, we want to keep our community aware of our continued efforts. We know that the situation is continuously changing, and we are continuing to monitor, maintain, and take as much precaution as we can to mitigate the possibility of exposure to the virus.

We are cleaning and disinfecting all areas of the club. In the locker rooms we are wiping down surfaces, lockers and handles. In the Studios we are disinfecting equipment, floors, and mats. In fitness our employees continuously disinfect and clean cardio equipment, weights and machines. In childcare we are disinfecting toys, play areas, and surfaces. In all other areas of the club, we are cleaning and disinfecting surfaces and door handles throughout the day.

We have increased the number of disinfectant wipes and hand sanitizing stations throughout the club. We have added more disinfectant wipes to both locker rooms and studios as well. Please continue to help us by wiping surfaces and equipment before and after use.

We are also in the process of evaluating all classes and program sizes. In addition to posting information in the club, we will be using our website, mobile app, email and social media platforms to send out additional information on how we will proceed in these areas.

Steps to keep Oakwood and our surrounding community safe:
- Stay home if you are sick and remain at home until you feel well.
- Wipe down equipment and surfaces before and after use. *Please dispose of wipes in trash cans after use.
- Wash your hands frequently with soap and water for at least 20 seconds, particularly before and after working out and using equipment.
- Use an alcohol-based hand sanitizer when soap and water are not available. Rub the sanitizer thoroughly between your fingers, outside of hands, and fingertips and allow to dry.
- Avoid touching your eyes, nose or mouth with your unwashed hands.
- Use a barrier, such as a paper towel or tissue, to touch commonly touched surfaces, such as bathroom door handles and elevator buttons.

Request Information

A member of our staff will reach out to you as soon as possible.

4000 Mt. Diablo Boulevard
Lafayette, CA 94549
925.283.4000
info@oakwoodathleticclub.com

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